Local Search Without Maps

May 1st, 2007 by Sebastien Provencher

Chris Linnett over at SearchEngineLand talks about a world where local search would not necessarily be tied to map-based navigation.

Local search is a process involving many variables, more often determined by use case than sheer location on a map. Can maps be an important part of local search? Absolutely, but not always and not for everyone. Many use cases do not rely on maps, and many people do not find maps an effective cognitive tool. Therefore, should maps dominate local-search applications the way they often do, especially given the core essence of local search? (…)

Imagining a major local search site without maps is extreme, given the ubiquity of maps and their utility in certain cases, but it is a worthy exercise. Maps are a piece of the local-search puzzle. Text-based refinements greatly enhance the utility of a site. As an industry, our ability to fill in the space with effective and relevant discovery and decision-making tools will ultimately define the quality of the local-search experience.

What it means: I completely agree with Chris but I have to point out that this world already exists in directory publishers’ web sites. Maps are a part of local search but they should not be the be-all and end-all. I think the best example from an advertiser point of view is the locksmith or the plumber who do not have an actual office. These people’s offices are their cell phone and their truck. They don’t necessarily have a store front and, if they do, they don’t necessarily want you to go there. For that reason, they are being penalized by major local search sites like Ask City, Google Maps and MSN Live Local while sites like Superpages.com or YellowPages.ca will include them.

Posted in Ask City, Directories, Google Maps, Local, Local Search, Mapping, Microsoft, Superpages, YellowPages.ca | 1 Comment »

Citysearch buys InsiderPages for an Undisclosed Price

March 1st, 2007 by Sebastien Provencher

VentureBeat has the news:

Citysearch, the division of IAC focuses on local reviews of restaurants and other services, has acquired the struggling local review start-up, Insider Pages.

The purchase (amount undisclosed) comes at a time of increasing competition in the race to deliver a compelling local search services. Citysearch’s parent, IAC, has already bolstered its local search offerings, namely with Ask City, a property that packages everything from local search to local maps, reviews, and ticket services.

However, more entrants have arrived to nip traffic away from Citysearch, an early player that has seen its traffic stagnate in recent months. There’s Yelp, Judysbook and Backfence, for starters. Earlier today, we mentioned new competitor Outside.in, another company going after the local community news and events area. (…)

Insider Pages has about 600,000 user reviews, and they’ll be integrated into the Citysearch’s offering, she said. It has 2.5 million monthly unique readers, she said, based on Comscore and internal tracking numbers.

She would not say whether the purchase price was more than $10 million invested in the company by Sequoia Capital, Softbank and Idealab. She said there were multiple bidders, but that Insider Pages preferred Citysearch because it is complementary. Insider Pages is popular among suburban parents and homeowners, she said, giving it strength in the home, garden, health and plumber review areas. Citysearch is stronger in bars, arts and entertainment. Citysearch will absorb Insider Page employees in its San Francisco office.

Rev2 says it was sold for “for an estimated sum of $13 million.”

What it means: I’m surprised it was not acquired by a directory company as it would have been a great jumpstart for any user review strategy (becoming more and more important in any local search site). From the article above, it sounds like the acquisition will be complimentary based on different content & users. I know the Citysearch demographics well (Yellow Pages Group used to be the Citysearch licensee in Canada) but I don’t know enough about InsiderPages’ users to really comment on the complementarity.

Posted in Ask City, Ask.com, BackFence, Canada, Citysearch, ComScore, Directories, Funding & Transactions, InsiderPages, Judy's Book, Local, Local Search, Outside.in, Traffic, User Reviews, Yellow Pages Group, Yelp | 1 Comment »